FAQ General

General

I want to apply for a test version

In order to provide you with a temporary trial version of our EFCIE E-Catch elogbook, we need some personal information. You can contact our support, by email at info@e-catch.eu or by telephone at +31 (0) 85 777 4445.

I want to receive some extra information about the solutions EFICE offers.

On the solutions page, you find an overview of the offered solution in the categories; solution for at sea, on the shore, and for governments. Every solution is provided with a detailed description. Are you still in need of more information about a certain product? please sent an e-mail to info@e-catch.eu.

I would like to schedule a business meeting.

As you can see at several places on our website, we can count various companies to our clientele. We ask you to send an e-mail to info@e-catch.eu to prepare us for this potential meeting.

I am working for the government and would like to schedule a meeting.

As you can see at several places on our website, we have experience working with governments and government institutions. We ask you to send an e-mail to info@e-catch.eu to prepare us for this potential meeting.

How does EFICE secure the privacy of its customers?

Yes. EFICE solution meets the general privacy legislation.

I would like to request a subscription for the use of M-Catch, as a company.

When you are using the EFICE E-Catch/M-catch logbook, you also have the automatic use of the M-Catch portal for your vessel. When you are the owner of several vessels and wish to add these to your M-Catch portal fleet, please contact our support.

Can we use the EFICE logbooks in the Norwegian waters?

Yes. Both the EFICE E-Catch logbook and the EFICE M-Catch logbook can be used in Norwegian waters. “on this page”, you can find the Norwegian manual.